If you set up your automated reply strategy wisely, you’ll be able to filter out spam and other not-so-relevant comments on your Facebook posts, freeing up more time to apply a genuine human touch to the questions that really need it. This is where Facebook auto-comments come in for your convenience. How to automatically hide or delete spammy comments on Facebook.How to set up smart auto replies that address relevant issues,.When, how, and why you should use auto-comments on Facebook,.So how do you go about this? You might want to tackle each comment individually, typing in a short, polite reply, and basically going through every step of the process manually. You shouldn’t leave any comments unanswered. It’s quite obvious there’s going to be a massive amount of comments, and chances are that a fair share of them will be quite similar and repetitive, e.g., what’s the price? Say you’re managing a large Facebook Page with a very busy posting schedule, and it just so happens that you’re launching a campaign for a new product. Many brands are trying to embrace this trend by incorporating chatbots that manage basic queries and frequently asked questions into their strategies.īut chatbots are mostly useful for direct messaging. Back in the day people would grab their phones or write emails, these days more and more consumers turn to social media when in need of direct contact with a business. Response time has without a doubt become one of the key components of modern-day social customer service. Here’s how to use smart Facebook comment automation to your advantage. Have you ever posted in a comment thread and received an almost instant answer with a link, image, or additional information from the host? The reply was most likely automated.

Facebook auto comment